STANDARD TERMS AND CONDITIONS OF SALE
You should update this document to reflect your T&C.
1. General
These Terms & Conditions apply to all purchases made from BABA GAJAK BHANDAR by walk-in customers and online/phone orders. By placing an order, the customer agrees to these terms.
2. Product Quality
All sweets are prepared using quality ingredients.
Products are freshly made; however, shelf life may vary from item to item.
Customers should check the product label for ingredients and allergens (milk, nuts, gluten, etc.).
3. Pricing & Payment
Prices are subject to change without prior notice.
Payment must be made in full at the time of purchase.
Accepted payment modes include cash, UPI, card, or other options available in the shop.
4. Orders & Advance Booking
Advance orders may require a 30–50% deposit.
Orders are confirmed only after payment of the advance.
The customer must verify the order details at the time of booking.
5. Cancellation & Refund Policy
Order cancellation must be done at least 24 hours in advance.
Advance payment is non-refundable for cancellations made after the preparation process has begun.
No refunds for products returned after delivery unless there is a genuine quality issue.
6. Return & Replacement
Products once sold will not be returned due to hygiene reasons.
Replacement will be provided only if:
The product is found spoiled or damaged, AND
Returned within 2 hours of purchase, along with the bill.
Final decision rests with the shop management.
7. Delivery Policy (if applicable)
Delivery times are estimates and may vary.
Shop is not responsible for delays due to traffic, weather, or courier issues.
Delivery charges may apply based on location.
8. Hygiene & Food Safety
All items are prepared following proper hygiene standards.
Shop is not responsible for any health reactions due to undisclosed allergies or personal health conditions.
9. Festival Season Terms
During festivals, bulk orders may have different delivery timelines.
No last-minute cancellations accepted during festive rush.
10. Legal Compliance
All disputes are subject to the jurisdiction of GWALIOR only.
11. Contact
For queries, suggestions, or complaints:
Shop Name: BABA GAJAK BHANDARÂ
Address: MAHARAJA COMPLEX INFRONT OF SHREE RAM MISTHAN BHANDAR DD NAGAR GWALIOR MADHYA PRADESH INDIAÂ
Phone/WhatsApp: 9584707271